Experienced leader motivated by complex problems, strategic initiatives and organizational development. Specializing in strategic design, planning, development and delivery of network infrastructure for large, multinational organizations. Responsible for the development, communication and execution of long term initiatives that deliver measurable business value to global organizations.
Agile, innovative, user-centric thought leader with extensive strategic and practical experience in network and infrastructure technologies including access management, identity management, unified communications, video conferencing, voice, desktop computing, teleconferencing, network architecture, mobility and more.
Thought leader responsible for the development of mid to long term network strategies and the delivery of over 60 discrete network, identity management and voice technologies. Responsible for the design and development of I.T. infrastructure for Johnson Controls world headquarters located in Shanghai, China.
Recognized Innovation Ambassador representing Information Technology initiatives and integration of I.T. services into overall Business Strategy across multiple Business Units and geographies. Lead a team of top tier engineers in support of Global Enterprise Computing, Collaboration and Client Computing initiatives. Initiatives include Big Data Mining, Global Office 365 migration, WAN/LAN activities and new product deployments.
Organizational leader of a team of level 3 Network, Unified Communications, Messaging and Voice Engineers, responsible for delivering Service Design, Dev, QA and Production environments based upon business requirements and ITILv3 fundamentals. I am the organizational leader tasked with building and developing this team, its relationship with the broader organization, methodologies, processes and operational standards. Technologies scope includes: LAN, WAN, Routing, QoS, Wireless, VoIP, Lotus Notes, Sametime, Siteminder, Active Directory, Security, Reverse Proxy, Content Switching, GSLB, Internet, Firewall, VPN, Desktop Video, Mobile and Cellular Telephony and many more.
* Develop Global Network Engineering Service Department at Johnson Controls.
* Develop Global Unified Communication Department at Johnson Controls.
* Hiring, mentorship, coaching of staff and broader organization
* Process development, stakeholder and requirements management
* KPI output, reporting and SLA development.
* Many more available upon request
Organizational leader of a team of top-tier IT Architects responsible for delivering strategies, standards, roadmaps, designs, procedures and processes based upon ITILv3 fundamentals. Responsible for thought leadership and vision for Infrastructure Architecture including but not limited to Instant Messaging, Electronic Mail and Calendaring, Audio and Video Conferencing, Voice over IP, Web Conferencing, integration with Web 2.0 technologies, Desktop Computing, Mobile and Handheld devices, as well as multifunction devices. Communication with Executives, C Suite project, technical and business stakeholders is a day to day, integral part of my activities. Leverage expertise, communication and leadership skills to align technologies and roadmaps that meet current and future needs of Johnson Controls 135,000 employees worldwide.
* $5.6M Managed Telepresence and High Definition video conferencing - 3 Year
* $11M Unified Communications RFI/RFP
* $72M Enterprise Telephony RFP
* Development of 1, 3 and 5 year voice and unified communications technology strategy
* Designed and deployed enterprise streaming media solution
* Defining user based classified technology standards
* Delivery of Idea and Innovation platform
* Many more available upon request
Responsible for the design, development of Cisco Network Architecture for all existing and future LAN, WAN, VoIP, wireless and video solutions. Activities included network configuration, cost reduction, network optimization, routing design vendor management, content switching, global load balancing, QoS, IP address management and product
Responsible for global, multi-vendor backbone connectivity and remote WAN configuration and connectivity of 1000+ Cisco routers. Additionally responsibilities included network security, satelite connectivity, LAN operations, network management and diagnostics/troubleshooting.
Responsible for the global analysis, design, implementation, configuration and management of Cisco based switched and routed networks. Technologies include security, remote access, frame-relay, network management, virtual private networking and network monitoring.
Systems consultant responsible for the pre-sales, design, implementation and configuration of international wide area networks, local area networks and network management platforms. Additional responsibilities include network troubleshooting, packet capture/analysis and Sun-based network management.
Responsible for the coordination of human and technical resources for both consultative and internal needs. Achievements include the establishment of complete corporate internet and engineering services, international wide area network connectivity and school district connectivity.
Provided technical and sales support for the design and implementation of local and wide area networks. Achievements include comprehensive certification in Bay Networks (now Nortel) technology and network management. Cisco router configuration certification as well as 3 years of active, hands on experience with Cisco, Kalpana, Adtran and Sun Microsystems product lines.
Farzad Diba — firstname.lastname@example.org — (414) 301-3279